Well, there are good blenders, and then there’s the Cuisinart BFP-703CH SmartPower Duet Blender/Food Processor. The idea behind this was to combine the capabilities of a blender and food processor and put it all into one device. As you’ll see, sometimes what sounds good in theory can be a disaster in practice. The BFP-703CH SmartPower Duet looks good enough. There’s a heavy glass blender jar, a luxurious stainless steel finish, and it all looks quite sturdy. But, looks can be deceiving. I wouldn’t wish this blender on my mother in law and would choose other appliance instead.
Initially, I did like this unit. It seemed powerful enough, it wasn’t too loud, and it was easy enough to use. It even looked pretty good on my granite countertop next to my other stainless appliances and kitchen gadgets.
The problem, and it’s a big one, is that it broke after only a week. For some reason, Cuisinart made the gears in the BFP-703CH plastic. Now, this is the worst thing any blender manufacturer can do. Because once you load up the blender with something like ice, or tough vegetables, the plastic gears are going to easily strip. This is a serious oversight and defect. Any blender manufacturer worth their salt uses all metal construction for their gears and drive assembly. Anything that is plastic that goes between the motor and the blades is going to break or strip out. It’s not a matter of if, it’s a literal matter of when. Like I said, in our case with the BFP-703CH, it only took two weeks of light use and the blender turned into a paper weight.
I cannot recommend the Cuisinart BFP-703CH Duet Blender/Food Processor due to this matter alone. But on top of this, the food processor functions of this unit are terrible. You’re better off having a dedicated food processor and a dedicated blender than trying to combine the two into one shoddy unit, like Cuisinart had done with this. A lot of reviewers on Amazon feel the same way. Apparently, the breaking of the plastic gears is a normal occurrence with the BFP-703CH. Besides the broken gears on most units, people are reporting other problems as well. Almost every part is reported to break by one person or another. Not to mention some burned out motors, broken blades in the food, and other mishaps. One person said that the blade just mushes the food and doesn’t really chop or blend it. To me, this means the unit is underpowered. The motor might not be as powerful as Cuisinart says, or it could be that the plastic drive parts are stripping during blending and not giving the blades the full power of the motor.
In any event, this is inexcusable for a blender…
Someone else wrote that the blender broke after mild use in about 6 month’s time. This time, the plastic bin was the culprit, and it just broke. Plus they found the unit to be way too loud, especially for its size and lack of power. It seemed to be loud because it was cheaply made, not because it had a good motor or blending ability. There is a difference.
Another reviewer got the BFP-703CH as a wedding gift, and also advises that nobody purchase this blender. The food processor totally broke down on them after a short time. Worst, they contacted Cuisinart and got no response back from them. The only thing worse than a bad blender is a company who won’t back up their product and support its customers. I think they really dropped the ball on this one, I and a lot of others advise that you never buy the Cuisinart BFP-703CH SmartPower Duet Blender/Food Processor.